Access, navigation and use of the “TEC-HEALTH” website, which is a Telefonzone trademark corresponding to the domain: (hereinafter, the “Website”) implies the express and unreserved acceptance of all the terms of the present ones, having the same validity and effectiveness as any contract celebrated in writing and signed.


Telefonzone SL with main address at Calle Santo Bernardo 10, Madrid and (hereinafter the “Provider”) and customers (hereinafter the “User”), relating to all transactions made through the online store website .

The “TEC-HEALTH.COM” website is an online platform or marketplace in which different companies (hereinafter sellers) expose and sell their products to the users of the platform, taking responsibility for the collection of their price, the subsequent delivery of the product and other services associated with said commercial operation, such as financing or after-sales technical service.


These Conditions of Use regulate the access, navigation and use of this Website, without prejudice to the fact that the provider reserves the right to modify the presentation, configuration and content thereof, as well as the conditions required for its access and / or use. . The access and use of the contents of the Website after the entry into force of its modifications or changes implies acceptance of the same.

However, access to certain content and the use of certain services may be subject to certain particular conditions, which will in any case be clearly displayed and must be expressly accepted by users. These particular conditions may replace, complete or, where appropriate, modify these Conditions of Use.

The provider reserves the right to modify the terms and conditions stipulated herein, in whole or in part, by publishing any change in the same way as these Conditions of Use appear or through any type of communication directed to users.

In the same way, we inform users about their rights and obligations in relation to the content displayed through the Website, logos and brands used, as well as the responsibilities that may arise from the use of the service.

For the purposes of interpreting these Conditions of Use, we understand that a person becomes a user the moment they accept the Conditions of Use and the Privacy Policy displayed on the Website, and it is enough for them to visit it.


Access to the contents of the Website is completely free, without prejudice to the fact that there may be sections or particular services that require for their use and enjoyment the payment of some economic amount, of which in any case the user will be duly informed, and that This must expressly accept in order to enjoy them.

The mere access to the web does not require registration. To make purchases through it, it will be necessary to subscribe, for this, the user must register, and must enter all their real and truthful data, since it will be the only way we will have to process possible orders that are made in the future. , as well as correctly managing the commercial relationship with the user.

The personal data that you provide us at the time of registration will be managed in accordance with the provisions of our privacy policy.

Under no circumstances will the provider be responsible for the veracity of the registration data provided by users, so each of them will be solely responsible for the possible consequences, errors and failures that may arise from the lack of quality of the data.

Access to the Website by minors is prohibited. However, in case of access to the Website and registration by a minor, it will be presumed that the access has been made with the prior and express authorization of their parents, guardians or legal representatives, without prejudice to the fact that the provider reserves the right to carry out as many verifications as it deems appropriate.


It is an essential requirement to be able to register as a user to be over eighteen (18) years old and to provide all the required data and classified as mandatory.

In the same way, the registered user assumes that the user account is personal and non-transferable.

The password, personal and non-transferable, must be generated by the user in accordance with the rules of robustness and complexity that are established at all times by the provider. The password created by the user will have an unlimited temporary validity.

If the user selects a password that does not meet the minimum requirements in accordance with the password policy approved and in force in the provider, the User will be notified of this breach and of the conditions that said password must meet for effective validity upon registration of the interested party. in the provider’s user registry.

However, the provider has the necessary functionalities so that the user, notifying the provider in advance, can change his password when he deems it appropriate, for example, because he suspects or constantly that the password confidentiality has been breached.

The password is personal and not transferable. The user undertakes to make diligent use of his password and keep it secret, not transmitting it to any third party or to the provider. Consequently, users are responsible for the adequate custody and confidentiality of any identifiers and / or passwords that they have selected as registered users of the provider, and they undertake not to assign their use to third parties, whether temporary or permanent, or allow their access. to outsiders. The user will be responsible for the illicit use of the Website by any illegitimate third party, who uses a password for this purpose due to non-diligent use or loss of the same by the User.

By virtue of the foregoing, it is the user’s obligation to immediately notify the provider about any fact that allows the improper use of identifiers and / or passwords, such as theft, loss, or unauthorized access to them, with in order to proceed with its immediate cancellation. As long as such facts are not communicated, the provider will be exempt from any liability that may arise from the misuse of identifiers or passwords by unauthorized third parties.

Finally, the provider informs you that for the correct realization of a purchase, certain data oriented to the processing of the same will be required, such as the buyer’s address, real data, contact telephone number, and means of payment.


The user can, at any time, request to unsubscribe from the Website, simply by requesting it by written communication via email, indicating their username and the specific service from which they wish to unsubscribe.

In any case, once the cancellation has been made, the user may request a new registration, saving the provider’s ability to not admit said registration in the specific cases specified in the clause called “Website Use Rules” or in the event that conflict or controversy raised between the parties, which is pending resolution or that has ended with acknowledgment of fault or negligence of the user and / or damage to the provider, its collaborators and associates or its users, clients or potential clients.


The provider is the owner or, where appropriate, has the corresponding licenses on the exploitation rights of intellectual and industrial property of the Website, as well as all the content offered therein, including the platform itself, texts, photographs or illustrations , logos, brands, graphics, designs, interfaces, or any other information or content, and the services available through it.

In no case will it be understood that the access, navigation and use of the Website by the user or the use, acquisition and / or contracting of products or services offered through it implies a waiver, transmission, license or total or partial transfer of said rights by the provider. The user has a right to use the contents and / or services of the Website within a strictly domestic environment and solely for the purpose of enjoying the benefits of the service in accordance with these Conditions of Use.

References to trademarks or registered trade names, or other distinctive signs, whether owned by the provider or third-party companies, imply the prohibition on their use without the consent of the provider or its legitimate owners. At no time, unless expressly stated to the contrary, does access, navigation or use of the Website and / or its contents confer on the user any right over distinctive signs included in it.

All intellectual and industrial property rights over the contents and / or services of the Website are reserved and, in particular, it is prohibited to modify, copy, reproduce, publicly communicate, transform or distribute, by any means and in any form, the entire or part of the content included in the Website, for public or commercial purposes, if you do not have the prior, express and written authorization of the provider, where appropriate, of the owner of the corresponding rights.

Likewise, it is forbidden to suppress or manipulate the copyright indications or other credits that identify the holders of rights of the contents that the user finds on the Website, as well as the technical protection devices, fingerprints, or any protection mechanism. or information incorporated into the content offered on the Website.

In the event that the user sends information of any kind to the provider through any of the channels enabled for this purpose, the user declares, guarantees and accepts that they have the right to do so freely, that said information does not infringe any intellectual property rights, industrial, trade secret or any other rights of third parties, and that such information is not confidential or harmful to third parties.

The user acknowledges assuming responsibility, leaving the provider harmless for any communication provided personally or in his name, reaching said responsibility without any restriction on the accuracy, legality, originality and ownership thereof.

If the user becomes aware of the existence of any content that is illegal, illegal, contrary to the laws or that could imply an infringement of intellectual and / or industrial property rights, he must immediately notify the provider through the email address support @ so that it can proceed to adopt the appropriate measures.

Similarly, in the event that any user or third party considers that any of the contents of the Website owned by the provider violates their intellectual and / or industrial property rights, as well as any other rights, they must send a communication to support @ with the following information:

-Identification data and means of contact of the claimant or his legal representative.

-Documentation that proves your condition as owner of the rights allegedly infringed.

-Detailed account of the rights allegedly infringed by the provider, as well as their exact location within the Website.

– Express declaration by the claimant that the use of the contents has been made without the consent of the owner of the rights allegedly infringed.



In the event that links to other web pages are displayed on the Website through different buttons, links, banners or embedded content, the provider informs that these are directly managed by third parties, the provider having neither human nor technical means to know about previously and / or control and / or approve all the information, content, products or services provided by other platforms to which links can be established from the Website.

Consequently, the provider may not assume any type of responsibility for any aspect related to the platform or web page to which a link could be established from the Website, specifically, by way of example and not limitation, on its operation, access , data, information, files, quality and reliability of its products and services, its own links and / or any of its contents, in general.

In this sense, if users had effective knowledge that the activities carried out through these third-party web pages are illegal or contravene morality and / or public order, they must immediately notify the provider in order to proceed to disable it. the access link to them, an action that will be carried out in the shortest possible time.

In any case, the establishment of any type of link from the Website to another third party web page will not imply that there is any type of relationship, collaboration or dependence between the provider and the person in charge of said third party web page.


The provider makes available to users, through different tools and applications, means of link that allow users to access the channels and pages of the Website that the provider maintains on different platforms and social networks belonging to and / or managed by third parties (eg Facebook, Twitter, Pinterest, Google+, etc.). The sole purpose of including these links on the Website is to provide users with access to these channels on the different platforms and social networks.

The establishment of these applications does not imply the existence of any relationship between the provider and the owner, manufacturer or distributor of the linked platform, nor does it imply the acceptance and approval by the provider of its content and / or services, its owner being the manufacturer. or distributor solely responsible for them.

In no case does the provider share with Facebook, Twitter or any other social network that is incorporated in the future any type of private information about its users, its sole purpose being that established in these Conditions of Use, as well as in the Privacy Policy of the Website. In this sense, all the information that the user himself wishes to provide to these platforms will be under his own responsibility, the provider not intervening in said process.

The activation and use of these applications may entail the identification and authentication of the user (login / password) on the corresponding platforms, completely external to the Website and outside the control of the provider. By accessing these external networks, the user enters an environment not controlled by the provider, so the provider will not assume any responsibility for the security configuration of said environments.

Since the provider has no control over the content hosted on these channels, the user acknowledges and accepts that the provider does not assume any responsibility for the content or for the services that the user can access on said pages, or for any content. , products, services, advertising, or any other material available in them. For this reason, the user must exercise extreme caution in the evaluation and use of the information, content and services existing in the linked channels, and on the information of their own or of third parties that they want to share in said channels.


It is not allowed and, therefore, its consequences will be the sole responsibility of the user, access or use of the Website for illegal or unauthorized purposes, with or without economic purpose. In particular, and without the following list being absolute, it is prohibited:

1) Use the Website in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in a third party’s computer;

2) Use the Website for the transmission, installation or publication of any virus, malicious code or other harmful programs or files;

3) Use the Website to collect personal data from other users;

4) Using the Website in an illegal way, against good faith, morals and public order;

5) Register through the Website with a false identity, impersonating third parties or using a profile or taking any other action that may confuse other users about the identity of the origin of a message;

6) Access without authorization to any section of the Website, to other systems or networks connected to the Website, to any server of the provider, or to the services offered through the Website, by means of hacking or falsification, password extraction or any other illegitimate means;

7) Breach, or attempt to breach, the security or authentication measures of the Website or any network connected to it, or the security or protection measures inherent to the content offered on the Website;

8) Carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Website or in the systems or networks of the provider, as well as in the systems and networks connected to the Website; or

9) Prevent the normal development of an event, contest, promotion or any other activity available through the Website or any of its functionalities, either by altering or trying to alter, illegally or in any other way, access, participation or operation of those, or falsifying the result thereof and / or using fraudulent participation methods, through any procedure, and / or through any practice that violates or violates these Terms of Use in any way.

Failure to comply with any of the above obligations by the user may lead to the adoption by the provider of the appropriate measures covered by Law and in the exercise of their rights or obligations, which may lead to the elimination or blocking of the account of the offending user, Without the possibility of any compensation for damages caused.


The provider cannot guarantee the reliability, usefulness or veracity of absolutely all the information and / or services of the Website, nor of the usefulness or veracity of the documentation made available through it.

Consequently, the provider does not guarantee or is responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in said content; (iii) the absence of viruses and / or other harmful components on the Website or on the server that supplies it; (iv) the invulnerability of the Website and / or the impossibility of violating the security measures adopted therein; (v) the lack of usefulness or performance of the contents of the Website; and (vi) the damages caused, to himself or to a third party, by any person who violates the conditions, rules and instructions that the provider establishes on the Website or through the violation of the Website’s security systems.

Notwithstanding this, the provider declares that it has adopted all the necessary measures, within its possibilities and of the state of the art, to guarantee the functioning of the Website and minimize system errors, both from a technical and a technical point of view. of the content published on the Website.

The provider does not guarantee the legality, reliability and usefulness of the content provided by third parties through the Website. If the user becomes aware of the existence of any illicit, illegal content, contrary to the laws or that could imply an infringement of the rights of third parties, they must immediately notify the provider so that it can proceed to adopt the appropriate measures.

The provider will not be responsible for the veracity, integrity or updating of the information published on the Website from sources other than the same, as well as for those contained in other platforms to which it is linked from the Website. The provider will not assume responsibility for hypothetical damages that may arise from the use of the aforementioned information.

In any case, the provider reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access, navigation, use, accommodation and / or downloading of the content and / or use of services on the Website, with or without prior notification, to users who contravene any of the provisions detailed in these Conditions of Use, without the possibility of the user to demand any compensation for this cause.


The provider reserves the right to suspend, modify, restrict or interrupt, either temporarily or permanently, access, navigation, use, accommodation and / or downloading of the content and / or use of services on the Website, with or without prior notification. , to users who violate any of the provisions detailed in these Conditions of Use, without the possibility of the user to demand any compensation for this cause.


In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, as well as Regulation REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 concerning the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / EC (General Data Protection Regulation) is repealed all data of a nature Staff provided during the use of the Website will be treated in accordance with the provisions of the Legal Notice that all users must expressly accept in order to use and register in the system.


The headings of the different clauses are only informative, and will not affect, qualify or expand the interpretation of these Conditions of Use. Likewise, the provider may modify the terms and conditions stipulated herein, totally or partially, publishing any change in the same way in which these Conditions of Use appear or through any type of communication directed to users.

The temporary validity of these Conditions of Use coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified Conditions of Use will take effect.

Regardless of the provisions of the particular conditions that may be established, the provider may terminate, suspend or interrupt, at any time and without prior notice, access to the contents of the Website, without the possibility of the user to demand any compensation. After said termination, the prohibitions on the use of the contents set forth above in these Conditions of Use will remain in force.

Likewise, if the user breaches these Conditions of Use, the provider may suspend or cancel their profile automatically and without prior notice, and in no case would such suspension or cancellation give the user the right to any compensation. For these purposes, the provider informs that it may inform and collaborate in a timely manner with the competent police and judicial authorities if it detects any infringement of current legislation or if it suspects the commission of a crime.

The contracting of any product and / or payment service offered by the provider will be regulated by the general and / or particular conditions of each specific service provided for this purpose. You can consult the general conditions of purchase in the following link General Conditions

In the event of a discrepancy between the provisions of these Conditions of Use and the particular conditions of each specific service on the Website, the provisions of the latter shall prevail.

In the event that any provision of these Conditions of Use is declared null or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, said nullity or non-application will not affect the remaining provisions of these Conditions. of Use.

The non-exercise or execution by the provider of any right or provision contained in these Conditions of Use will not constitute a waiver thereof, unless acknowledgment and agreement in writing on their part.


Provided that the regulations in force for this purpose foresee the possibility for the parties to submit to a specific jurisdiction, for any litigation issue derived from or related to this Website, the Chinese legislation in force at the time of the litigation will apply, and we will submit to the Courts and Courts of China, as well as, where appropriate, the Consumer Arbitration Courts or similar to resolve the dispute.

To file claims in the use of our services, you can go by mail to the electronic or physical address indicated in the “Identification” section, committing ourselves to seek at all times an amicable solution to the conflict and to mediate between the buyer and the offeror or seller of the product.